Last Updated: July 5, 2025
OTG Bone & Joints ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.otgortho.com ("Site"). By using our Site, you consent to the practices described in this policy.
We may collect the following types of information:
Personal Data: Information you provide through forms (e.g., contact or appointment request forms), such as name, email address, phone number, or other identifiable details.
Health Information: Information related to medical inquiries or appointment requests, which is handled with strict confidentiality and in compliance with applicable laws.
We use your information to:
Process appointment requests and respond to inquiries.
Improve our services and patient experience.
Comply with legal obligations, such as maintaining medical records under applicable Indian healthcare regulations.
Communicate updates or health-related information (with your consent, where required).
We do not share your Personal Data with third parties except:
With service providers (e.g., IT or appointment scheduling providers) who are contractually obligated to protect your data.
When required by law or to protect our rights, safety, or property.
With your explicit consent for specific purposes.
We implement reasonable security measures to protect your information. However, no online transmission or storage is 100% secure. Email communications sent via the Site are not encrypted unless specified. Use caution when sharing sensitive health information.
We retain your information only as long as necessary to fulfill the purposes outlined, comply with legal obligations, or resolve disputes. You may request data deletion by contacting us, though we may retain certain data as required by law (e.g., medical records).
You may:
Request access to or correction of your Personal Data.
Opt out of promotional communications.
Contact us at otgclinic@gmail.com or +91 86063 55196 for privacy-related inquiries.
Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.
We may update this Privacy Policy. Changes are effective upon posting. Check this page regularly for updates.
For any questions about this Privacy Policy, please reach out to us.
Address: Pulimoottil City Square Complex, Thodupuzha – Moolamattom Road, Kerala 685558
Email: otgclinic@gmail.com
Phone: +91 86063 55196